Support

What is Rotavele?

A mobile app where entrepreneurs present their projects in 60-second vertical videos, and investors can discover them and reach out directly. It is currently in closed beta and available in Turkish only.

How do I sign in?

With your Google or Apple account. There is no sign-up with email and password. You can also watch the feed without signing in.

I see the “Beta is full” screen

Sign-ups are limited during the beta. You have been placed in the queue; when a spot opens up, sign in to create your profile and continue.

Why doesn’t my project appear in the feed?

Every project is reviewed by our team before it is published. While the review is in progress, your project appears as “In review” in the My Project tab.

How do I report inappropriate content or a person?

Use “Report” from the ⋯ menu next to the project in the feed, or from the comment’s menu. From the same menus you can hide the content or block the person. You manage the people you have blocked under Profile → Settings → Blocked users.

Can I see the founder’s email address?

No. The message you send with “Contact the founder” is delivered to the founder inside the app; the founder’s address is not shown to you, and the reply goes to the address you provided.

Account deletion

You can delete your Rotavele account and the data linked to it at any time.

Deleting from within the app

1. Open the Rotavele app and sign in with your Google or Apple account.
2. Go to the Profile tab in the bottom menu.
3. Tap Settings.
4. Tap Delete my account.
5. Type DELETE in the box to confirm and tap Permanently delete my account.
6. For security, re-verify your identity with your Google or Apple account.
7. Do not close the app until the process finishes; when you see the message “Your account has been deleted.”, your session will be closed.

The process may take a few minutes. If it is interrupted (e.g. the connection drops), you can reopen the app and continue the deletion. Deletion cannot be undone.

Data deleted

• Your project, pitch video, cover and gallery images, updates and investment prospect (including files on the server),
• Your profile and profile photo, your account record,
• The comments you wrote, the likes you gave and your follows,
• Your investor profile and investor lists,
• The contact requests you sent,
• Your in-app notifications,
• The link between your sign-in (Google/Apple) account and Rotavele; your authentication record.

Data retained and retention periods

• Contact requests sent to you remain as the sender’s record; the name and email fields are cleared during deletion.
• Reports you made, moderation records about you and your project removed from publication by an admin: up to 1 year after the account is deleted.
• Investment prospect view counter (account ID and counts only): up to 1 year.
• Analytics data (not linked to your account): up to 14 months. Crashlytics crash reports: up to 90 days.
• Logs and backups in Google infrastructure: permanently deleted within 180 days at the latest.

For details, see the Deleting your Rotavele account section of the privacy notice.

If you cannot access the app: request by email

If you cannot open the app or do not have access to your device, you can send your deletion request by email:

• Address: [email protected]
• Subject: “Account deletion request”
• Content: The email address you signed in with on Rotavele and the method you used to sign in (Google / Apple).

We may ask for additional information to verify your identity. Your request will be completed within 30 days at the latest. For your other requests under KVKK, see the how to apply section.

Data controller: Veli Bacık (VBX Teknoloji), [email protected]